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Shipping fee and delivery time
Standard delivery with your order is free. giove.store does not meet the shipping costs of returned products.
The estimated delivery date will be given during your shopping. Please note that the estimated delivery time is not a guaranteed timeline for your order. The estimated delivery time is automatically calculated based on the production process and address to be addressed.
Estimated delivery time is based on delivery to major cities. Please give extra time to deliver to remote areas. giove.store is not responsible for any delayed shipments in which the cargo company is operated at certain programs or addresses during transport to remote areas.
For faster delivery, you can choose from Express Shipment or Premium Submission. Keep in mind that these options are only shortened compared to the free standard delivery time for the time required to process and process your order. A definite delivery date is not guaranteed. In the case of payment by bank transfer or if your payment does not take place immediately, the estimated delivery time is calculated from the day of receipt of the payment. giove.store does not take any responsibility or refund the shipping charge due to such delay.
Your orders are delivered by UPS. Delivery time may vary depending on your address. When your package is shipped from our company, a tracking number will be sent to the e-mail address you used during the purchase. All our packages are insured upon delivery. Please make sure to accept your package during delivery. Giove.store does not accept any responsibility for lost or stolen packages after delivery. If your package is returned to the employee, giove.store has the right to charge the customer for re-delivery costs.
If you haven't received a tracking number, please check your spam / junk folder. If you do not know your tracking number or delivery status, please contact our customer service if they have not changed for several days on the shipping company's website. If you encounter any problems, giove.store will contact the shipping company to resolve the problem as quickly and as quickly as possible.
Please check your package before accepting the delivery. If your package has been damaged during delivery, do not accept the package and report it to the person concerned.
Each giove.store store is country specific and delivery to another country is not possible.
Deliveries can only be made to home or business addresses. For orders that need to be delivered to a different address other than the billing address, please ensure that your alternate shipping address has been filed by your credit card or finance company so that your order will not be processed, without delay.
For your safety, please do not change your billing and delivery address after you place an order. If the address given at the specified delivery time is not available, please contact our customer service to check the possibility of retention and postpone to a later date.
Delivery to remote areas
Please note that if your shipping address is in a remote area, your order may be subject to customs clearance. giove.store accepts no liability for any additional charges or taxes incurred during shipping.