Right of revocation

Right of revocation

The conditions specified in the Law on Protection of Consumers No. 6502 apply to the return of the products. Buyers are entitled to withdraw within 60 days on the condition that the conditions described on the return terms page are fulfilled. In order to use this right, the decision of withdrawal must be notified to the giove.store .com.tr within 60 days of this period. Therefore, in accordance with the consumer's request, products written in gold, precious metal or precious stone parts, etc. All the products produced in accordance with the consumer's wishes are included in the products that the right of withdrawal cannot be used for. If you make a refund without receiving confirmation from https://www.giove.store, your return will not be accepted and your shipment will not be received. You must send the product, invoice, delivery note, certificate, insurance forms, product box, packaging and all other documents and materials to the address we will inform you in full as we sent to you. For any reason caused by the customer, the product and the product, the damage to the documents and materials sent with the product or any other value-bearing situation is the responsibility of the customer who has made the refund. whether or not the requirements are met. If the return is approved, the price of the products within 30 days will be refunded to the bank account if the order has been issued by credit card, if the credit card has been issued via wire transfer / EFT. In cases where the consumer makes a right of withdrawal, the amount paid and the service fee paid by the seller to the cargo company for the delivery of the said product is deducted and returned. The amount to be refunded is between 1-4 weeks.

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